Our Impact in 2018

  • Over 4,615 volunteers, offering over 27,690 hours of their time.

  • New figures reveal that 3,569 people were found sleeping rough on any given night in England in 2015, an increase of 30% on the previous year.

  • Rough sleeping in England has now doubled since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 101,835 breakfasts served during this year, an average of 279 a day.

  • 5,412 different people used our services during this year.

  • 2,917 people used our advice services during the past year. 296 were women.

  • 18% of people using our services are under 26 years of age.

  • 28 people use the Whitechapel Mission's address to receive their post.

  • 36 people were helped to find employment

  • 41 were referred to drug or alcohol programmes.

  • 198 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 79 people found permanent accomodation, either a flat or apartment. 258 people found a hostel during this year.

  • 12 birth certificates purchased during this year.

  • 27 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

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Our Mission

The Whitechapel Mission has been serving the homeless and marginalised for 141 years – including a day centre, skills training and career advice, activity programmes and specialist support for complex needs. By encouraging each person to address the issues which caused their homelessness, we help them to gain the skills and confidence to make lasting changes in their lives.

We believe everyone deserves a chance, regardless of their background, race or religion.

We are open every day of the year and expect to see as many as 300 homeless and vulnerable men and women each day. And we do this without public funding.

We know that we can, and are, making a positive and lasting difference to the homeless who ask for our help.

Todays Volunteers

We welcome volunteers from:

REPL Group


Volunteers play a crucial role within the Mission, serving breakfast, sorting clothing or working one to one with people who are homeless.

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  • Lucy Sweeney - French Riviera Marathon

    Lucy Sweeney

    For some mad reason i've decided to run the French Riviera Marathon on the 4th November. That's right, i'll be dragging my little legs all the way from Nice to Cannes for fun and more importantly, bragging rights.

    I've decided to fundraise for Whitechapel Mission as homelessness hits a record high in London and the UK and with winter fast approaching they need our help more than ever. So please donate to this important cause and as a thank you I promise i'll stop going on about running.

    Learn more >>>

  • Taking part in The Great South Run

    Carole Jacob

    I volunteered one morning a few weeks ago on the Breakfast shift. I was on tea/coffee making duties, and the kind, humorous, mostly polite "clients" I served that morning totally opened my eyes to what I envisage as a homeless person and left me feeling very humble.

    So if you feel you would be able to give a little to help this great organization then I would be very grateful as I know they undoubtedly will be too.

    Learn more >>>

Volunteering at Christmas

There are no volunteering vacancies left in our Christmas diary
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We have staff available to receive your donations and help unload your vehicle on weekdays from 5am until 3pm


We have staff available to receive your donations and help unload your vehicle on weekends from 5am until noon. We would always recommend letting us know you plan to deliver at the weekend.

Other Times

If it is not convenient to deliver during these hours, please ring the office on 03000 111 400 and we can attempt to arrange for a member of staff to be available at other times.

Please do not attempt to make your delivery outside of these hours without arranging it with us in advance. Items left on our doorstep will never get to us.