Our Impact in 2019

  • Over 5,200 volunteers, offering over 36.400 hours of their time.

  • New figures reveal that 16,134 people were found sleeping rough on any given night in England in 2018/19, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2018/19, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 250% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 108,398 breakfasts served during this year, an average of 297 a day.

  • 5,698 different people used our services during this year.

  • 2,457 people used our advice services during the past year. 566 were women.

  • 24% of people using our services are under 26 years of age.

  • 49 people use the Whitechapel Mission's address to receive their post.

  • 47 people were helped to find employment

  • 58 were referred to drug or alcohol programmes.

  • 298 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 63 people found permanent accomodation, either a flat or apartment. 312 people found a hostel during this year.

  • 29 birth certificates purchased during this year.

  • 52 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

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About The Whitechapel Mission

At the Whitechapel Mission, we have been helping Londoners to help the homeless since 1876, meeting the specific needs of each man and woman who walks through our doors.

We are a volunteer led work with very few staff, but this does not mean we are a small organization.

  • We see as many as 300 people a day, looking for our assistance.
  • We see as many, if not more than the other day centres in London.
  • Our impact is as high, if not higher than other day centres.
  • We can do this for a fraction of the cost of other day centres.
  • We do this without any statutory funding.
  • We do this without spending a penny of your donations on fundraising or administration.
  • We recognize the true strength of our volunteers.
  • And we recognize the value of everybody coming through our doors.

First, we help the homeless by meeting immediate needs: food, shelter, clothing, and medical care. In our recovery programs, we address deeper needs for life-skills and job skills training, and addiction recovery. We measure our progress against four criteria, which indicate to us that a life has been transformed from homelessness to hope: connection to family, commitment to sobriety, a job and a place to live, and a plan for the future.

Today, The Whitechapel Mission is a results-oriented organization that is recognized as one of London's most effective.

Our Purpose
The Whitechapel Mission is called to serve the men and women caught in the cycles of poverty, hopelessness and dependencies of many kinds, and to see their lives transformed to hope, joy and lasting productivity.

Our Goal
To be the most effective provider of compassionate care and life transformation for hurting people in London.

We promote the concept of being part of the Mission and taking ownership of the Mission. Any and all who come are welcome. The services we offer are built upon trust and belonging. We are an inclusion centre rather than an exclusion centre.


challengeEnglish councils accused of hiding scale of homelessness crisis

Critics point out change of compiling method led to decrease in total count of rough sleepers

The Guardian - 25-02-2019

A Story You Made Possible


Pete was a glue sniffer for many years, and an alcoholic. Very familiar to the police and criminal system and never quite ready to change his life. And then one morning he said he had had enough and would we help him sort things out. We managed to find a detox and rehab which Pete grabbed with both hands and sorted out his addiction problems. Upon completion of the therapy, we were able to find a hostel, but with no work experience, a criminal record, it was going to be difficult to move forward from there. But, we managed to find him employment and he was able to move into his own flat and finally start his life.


Temperature now in Whitechapel

21.9 °C

24.3 °C Feels like
0.00 in Rainfall Today
4.5 mph Wind Speed (Gust)

Our Current Needs

View our needs today.

What we are short of, what we are desperately short of, what we have enough of and what we have an abundance of.

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