At The Whitechapel Mission, we have been helping Londoners to help the homeless since 1876, meeting the specific needs of each man and woman who walks through our doors. First, we help the homeless by meeting immediate needs: food, shelter, clothing, and medical care. In our recovery programs, we address deeper needs (job skills training, and addiction recovery) through our advice centre and/or through our life-skills centre. We measure our progress against four criteria, which indicate to us that a life has been transformed from homelessness to hope: connection to family, commitment to sobriety, a job and a place to live, and a plan for the future.

Today, The Whitechapel Mission is a results-oriented organization that is recognized as one of London's most effective.

We meet basic needs:

  • a hot breakfast
  • showers
  • clothing
  • hairdressing
  • optician
  • dentistry
  • medical care

and advice regarding access to:

  • night shelters
  • hostels
  • benefits
  • identification documents
  • form filling
  • debt counseling
  • signposting to alternative appropriate help

Postal Address

A number of people have temporary use of Mission for an address, to receive mail and connect with family, employers and landlords.

Resettlement and Tenancy Support

A process which often is long and slow and involves many fresh starts. It can include the following stages.

  • Housing

    Helping with establishing housing rights, referrals to local authorities, permanent and temporary accommodation, special needs housing, help in setting up home, links with specialist services, ongoing support.
  • Education, training and employment

    Basic computer training, help with basic literacy and numeracy, introduction to word processing, links with adult education colleges.
  • Tenancy Support

    Once we have helped find accommodation we continue the support, training and life-skills to encourage a continued tenancy.

Please call 03000 111 400 or e-mail [email protected] for further information.