Our Impact in 2018

  • Over 4,615 volunteers, offering over 27,690 hours of their time.

  • New figures reveal that 4,134 people were found sleeping rough on any given night in England in 2017, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2017, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 15% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 101,835 breakfasts served during this year, an average of 279 a day.

  • 5,412 different people used our services during this year.

  • 2,917 people used our advice services during the past year. 296 were women.

  • 18% of people using our services are under 26 years of age.

  • 28 people use the Whitechapel Mission's address to receive their post.

  • 36 people were helped to find employment

  • 41 were referred to drug or alcohol programmes.

  • 198 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 79 people found permanent accomodation, either a flat or apartment. 258 people found a hostel during this year.

  • 12 birth certificates purchased during this year.

  • 27 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

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What we Do

At The Whitechapel Mission, we have been helping Londoners to help the homeless since 1876, meeting the specific needs of each man and woman who walks through our doors. First, we help the homeless by meeting immediate needs: food, shelter, clothing, and medical care. In our recovery programs, we address deeper needs for life-skills and job skills training, and addiction recovery. We measure our progress against four criteria, which indicate to us that a life has been transformed from homelessness to hope: connection to family, commitment to sobriety, a job and a place to live, and a plan for the future.

Today, The Whitechapel Mission is a results-oriented organization that is recognized as one of London's most effective.

We meet basic needs

This is done by offering: hot breakfasts and lunch, showers, clothing, hairdressing, optician, medical care, dentistry, befriending and advising on: night shelters, hostels, benefits, identification documents, form filling, debt counseling, entitlements, finding appropriate help. Learn more about our Daycentre >>>

Phone Charging

About 70 people a morning will ask us to charge their mobile phones.

Postal Address

A number of people use the Mission for an address, to receive mail and connect with family, employers and landlords.

Resettlement and Tenancy Support

A process which often is long and slow and involves many fresh starts. It can include the following stages.

  • Housing
    Helping with establishing housing rights, referrals to local authorities, permanent and temporary accommodation, special needs housing, help in setting up home, links with specialist services, ongoing support.
  • Education, training and employment
    Basic computer training, help with basic literacy and numeracy, introduction to word processing, links with adult education colleges. Learn more about our Life-skills Centre >>>
  • Tenancy Support
    Once we have helped find accommodation we continue the support, training and life-skills to encourage a continued tenancy.
Whitechapel House

Provides 13 self-contained flats, offering affordable housing for London's key workers.

Last year we spent almost £600,000, of which less than 2% was for management and fundraising. The rest was direct expenditure. This does not include the value of food and other donations in kind. Will you help us?

Please call 03000 111 400 or e-mail info@whitechapel.org.uk for further information.

News

challengeSay NO to Polystyrene

We have decided to remove all polystyrene products from our service provision.

Weather

Temperature now in Whitechapel

5.2 °C

2.6 °C Feels like
0.00 in Rainfall Today
11.4 mph Wind Speed (Gust)

A Story You Made Possible

Charlie

Charlie had been sniffing glue since he was 12 years old and said it was his way of dealing with the abuse he received. A long time visitor to the Whitechapel Mission, he always claimed he was not ready to leave the streets, so we welcomed him each morning and waited. Today, Charlie is clean of glue and has his own place to live. It was just a case of waiting until he was ready for our help. We don't see much of Charlie these days, but that is normal. He doesn't need us any longer.

Our Current Needs

View our needs today.

What we are short of, what we are desperately short of, what we have enough of and what we have an abundance of.

Learn more >>>