Registered Charity

The Whitechapel Mission is a charity (registered charity number is: 227905). That means that we do not make any profits or bonuses from the work that we do. All of the money donated to the Whitechapel Mission is used only to help the many people who come to us for help and advice. In the last year, primarily due to social and economic factors relating to the economic downturn, our caseload increased by around 40 per cent, as over 5,000 different people used our services. Without your help and financial support, the Whitechapel Mission would not be able to provide the services that it does. The Trustees of the Whitechapel Mission are very grateful for all the support you offer.

The Trustees understand the importance and responsibility that comes with running a charity and accountability it brings. To read our pledge of accountability please click here.

Every single pound that the Whitechapel Mission receives is fully allocated to its designated project. Not a single penny is removed for other purposes. Read our 100% Donation Policy.

The Whitechapel Mission does not tender for "commissioned services". Many charities compete to deliver public services. As most of these charities are publicly funded, is there really much difference between a charity or a government department delivering a public service? The trustees uphold the view that charities should not undertake mandatory duties on behalf of local authorities, but could undertake discretionary duties.

At the last count, more than one fifth of British charities – around 34,000 – took money from the Government. And when contributions from the National Lottery are taken into account, charities received more money from government in 2010 than they did from voluntary donations. Although many of these organizations do wonderful and necessary work, it is making a mockery of true charities to pretend they are part of the voluntary sector.

For example, some charities now receives around 95 per cent of their income from a combination of government and the lottery grants. It is no longer possible for them to highlight the injustices some people have to face, if their funder is the cause of the injustice.

We wish to remain a true charity, delivering services where needed, without restriction and without a funder dictating who we can help, how we can help them or when we can help.

Find out about ways to help >>>

Our Impact in 2018

  • Over 4,600 volunteers, offering over 24.800 hours of their time.

  • New figures reveal that 4,134 people were found sleeping rough on any given night in England in 2017, an increase of 32% on the previous year.

  • Figures reveal that 8,096 people were found sleeping rough on any given night in London in 2017, an increase of 7% on the previous year.

  • Rough sleeping in England has now increased by 169% since 2010

  • 24% of rough sleepers have been on the streets for 2 years or more.

  • 101,835 breakfasts served during this year, an average of 279 a day.

  • 5,412 different people used our services during this year.

  • 2,917 people used our advice services during the past year. 296 were women.

  • 18% of people using our services are under 26 years of age.

  • 28 people use the Whitechapel Mission's address to receive their post.

  • 36 people were helped to find employment

  • 41 were referred to drug or alcohol programmes.

  • 198 people received help in claiming benefits.

  • 32% of people using our services have been in care at some point.

  • 15% of people supported by the Whitechapel Mission have been in the armed services.

  • 79 people found permanent accomodation, either a flat or apartment. 258 people found a hostel during this year.

  • 12 birth certificates purchased during this year.

  • 27 people came to us without any form of ID at all.

  • 23,800 showers during this year.

  • 38% of people using our services have been in prison.

Learn more >>>


challengeEnglish councils accused of hiding scale of homelessness crisis

Critics point out change of compiling method led to decrease in total count of rough sleepers

The Guardian - 25-02-2019

A Story You Made Possible


Charlie had been sniffing glue since he was 12 years old and said it was his way of dealing with the abuse he received. A long time visitor to the Whitechapel Mission, he always claimed he was not ready to leave the streets, so we welcomed him each morning and waited. Today, Charlie is clean of glue and has his own place to live. It was just a case of waiting until he was ready for our help. We don't see much of Charlie these days, but that is normal. He doesn't need us any longer.

A Story You Made Possible


Jane ran away from home at 14 following years of physical and sexual abuse by her father and later by her step-father.
Now a regular visitor to the Womens Centre, she says "Knowing that there is someone there who cares, someone who accepts you the way you are and they are ready to listen. They care about me and they miss me if I don't turn up and that really makes me feel really special, well at least to someone."